National Express Contact Number: 0371 781 8181

Phone the National Express contact number 0371 781 8181 to book a coach ticket, for journey tracking, for general enquiries about their train services and to get their list of destinations.

National Express is the largest public coach travel company operating in the United Kingdom, with hundreds of popular destinations spread throughout the country. Furthermore they offer a select range of international routes for customers who wish to enjoy a budget holiday. You can call National Express on their UK phone number 0371 781 8181 to contact customer services about a delayed journey, to track when your coach will arrive at your destination and for details about their Midland Metro tram system. You can also call this helpline to request a refund if you are no longer able to travel on the departure date, however please be aware that you won’t be able to do this if you purchased one of their internet-only funfare tickets. Moreover you can dial this number for their latest seasonal timetables and to confirm if they serve a route near you as a destination. Finally please call this helpline to file a complaint against National Express if one of their drivers was driving unsafely or if you were offended by a member of their customer service team.

Calls to the National Express telephone number 0371 781 8181 are charged at standard local rates which means you will pay a per-minute fee to your provider which depends on when you make the call as well as an access charge which may be substantially more from mobile devices. Alternatively you can phone National Express for free if you have inclusive minutes remaining on your tariff as these can be used to call any telephone number beginning with 01, 02 or 03 prefixes. Lines are open 8am-8pm throughout the week however please note there may be reduced opening hours on UK bank holidays.


Book a National Express ticket – 0871 781 8181

Contact National Express on their telephone bookings helpline to purchase a coach ticket 0871 781 8181 prior to boarding. However you should note that you may have to print out your pass or make a note of your ticket number so the driver can confirm your booking. Please also be aware that this number is charged at 13p per minute from UK landlines plus an access charge which may be considerably more expensive from mobile devices.


National Express UK contact numbers

National Express department Phone number
Customer services 0371 781 8181
Book a coach ticket 0871 781 8181
National Express bus enquiries 0121 254 7272


Write to National Express

Postal enquiries to National Express should be directed via their customer service postal address provided below, you should note that this address no longer accepts cheque payments so you will have to buy your coach ticket over the phone or through their online service.

National Express UK Coach Customer Services,
National Express House,
Mill Lane,
B5 6DD,
United Kingdom.