M&S Bank Contact Number: 0345 900 0900

If you have any questions regarding the M&S Bank’s products and services, contact them on their enquiries phone line on 0345 900 0900.

Marks and Spencer, the giant UK fashion retailer, opened the the M&S Bank in 1985 but then sold it to HSBC in 2004 for £580 million. The bank is a retail bank and offers banking products and services to its customers. They have current accounts, savings accounts, credit cards, personal loans, travel services and insurance.

To entice more customers to switch, M&S Bank offers M&S vouchers to anyone who will switch. They also offer an additional gift card for those who stay for at least a year. They also offer 19 months interest free purchases for their new M&S Bank credit card holders. These are just some of their offers as they seem to be aggressively marketing their banking products.

M&S Bank Phone Numbers

If you want to speak to an M&S Bank customer representative on the phone then call them on the following contact numbers:

  • For credit card applications, call 0800 997 996.
  • For lost or stolen cards, call 0345 900 0900 from the UK, or +44 (0)1244 879080 if abroad.
  • To reach credit card customer service, call 0345 900 0900.
  • To reach the Card Security Team call 0345 602 1568.
  • For current accounts applications, call 0800 756 7777.
  • To reach the card security team, call 0345 605 2629.
  • For savings accounts applications, call 0808 001 3131.
  • To reach the Unit Trus or S&S ISA customer service, call 0808 005 5555 local or +44 (0)1244 688 632 if you’re overseas.
  • For Cash ISA applications, call 0808 002 2222.
  • To reach the Cash ISA customer service, phone 0800 028 2824.
  • To reach the Fixed Rate Savings customer service, call 0808 001 1111.
  • Send a fax to the Savings Accounts Department on 01244 686 116.
  • To enquire about their Travel Money services, call 0800 363 484.
  • For personal loans applications, call 0800 363 400.
  • To reach the Premium Club customer service, call 0345 900 0900.
  • For claims on home insurance, dial 0800 111 4901.
  • For claims on home emergency, call 0800 121 4074.
  • To get home insurance quotes, call 0800 068 2742.
  • For home insurance queries, phone 0800 068 2742.
  • To get car insurance claims, call 0800 107 1827.
  • For car insurance complaints, dial 0344 858 6877.
  • To reach car insurance customer service, call 0344 871 2349.
  • To reach travel insurance customer service, call 0800 028 1927.
  • For travel insurance claims, call 0330 024 6848.
  • For travel insurance complaints, call 0800 068 3918.
  • To get travel advice and medical assistance, telephone +44 (0)203 283 8548.
  • For legal expenses claims, call 0344 770 1055.
  • To reach AXA by fax, fax 01473 205101.
  • To reach pet insurance customer service, call 0800 980 8740.
  • For pet insurance claims, call 0800 980 8750.
  • To contact vetfone™, call 0800 980 5583.
  • For life insurance claims, call 0345 745 6125 or 03457 660 391 via the textphone.
  • For general enquiries, call 0345 900 0900 local, +44 (0)1244 879080 abroad or on 0345 300 1815 via textphone.

M&S Bank on the Net

If you have a question about any of their products or services, you can browse their help page for a solution here: http://bank.marksandspencer.com/explore/help/overview

Just type in your question and click ‘Ask Hannah’ to view possible solutions to your query.

M&S Bank via Twitter

You can also tweet the bank: @MandSBank