To contact DVLA customer service advisors either call their main phone helpline 0843 504 7161 or their mobile-friendly number 0300 790 6801.
The main DVLA phone number is 0843 504 7161, however if you want to contact DVLA from a mobile phone then instead call 0300 790 6801. This helpline is the main customer service contact point for DVLA customers, and as such will answer all driver licensing and vehicle licensing/registration queries, or redirect you to the relevant team. Remember calls made to DVLA 0843 numbers are charged at a business rate of around 18p per minute maximum from BT landlines and calls to the 0300 DVLA helpline number are charged at the same rate as standard UK local calls to 01/02 area code phone numbers.
If you have recently had a medical condition and you need information on how this will affect your driving license or driving ability, or to re-apply for your driving license, then please contact DVLA on their dedicated medical enquiries phone number 0300 790 6806. If you would prefer to post your medical query to DVLA, then write using this address:
Drivers’ Medical Enquiries,